RETURNS & EXCHANGES

Return Policy

For online purchases, American Warrior will accept merchandise in its original condition for a refund of the purchase price when accompanied by the original invoice.

Full-price merchandise must be returned within 30 days from the date of delivery to AWluggage.com. However, all PayPal purchases must be returned exclusively to AWLuggage.com.

Sale merchandise and corporate gifts must be returned exclusively to AWluggage.com within 20 days from the date of delivery.

Merchandise that has been worn, used, altered, or damaged will not be accepted. Returns items will only be honored if the label remains intact.

American Warrior Luggage reserves the right to refuse return of any merchandise that does not meet the above return requirements in American Warrior Luggage’s sole discretion.

Merchandise returned to AWluggage.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued in the same form as was utilized for payment. Please note the original shipping charges incurred at the time of purchase are non-refundable.

Returns

Easy-to-follow return instructions are included with each shipment. We recommend shipping returned merchandise via FedEx for tracking purposes. Please be sure to request adequate insurance to cover the shipment. American Warrior Luggage will not assume responsibility for reimbursement or compensation in the event that return packages are lost, stolen, mishandled, or damaged.

How long does it take for a refund to be issued?

Merchandise returned to AWluggage.com will be processed within 7-10 business days of receipt. A confirmation email will be sent once your account has been credited. Refunds may only be issued to the form of payment that was utilized for the purchase. For Visa, Mastercard, American Express, Discover, and we will reimburse the card used. Please note the original shipping charges incurred at the time of purchase are non-refundable.

Original shipping charges incurred at the time of purchase are non-refundable.

Exchanges

If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.